Concerts in Florida is a listings site. We don't sell tickets or run any venue, so we can't look up an order or change a show. Here is where each kind of question gets answered fastest.
Tickets, delivery and refunds
Ticket orders, delivery, transfers, refunds and seat problems go to SeatGeek. Start from the order confirmation SeatGeek sent when you bought, since it leads straight to your order and the help options for it.
Questions about the show
Door times, bag rules, age limits, accessibility, parking, weather delays and cancellations are set by the venue, so the venue is the right place to ask. Venues also post their own updates when a storm or anything else pushes back a start time.
A listing that looks wrong
The calendar refreshes every week from SeatGeek. If a date, time or venue looks off, or a show you know was called off is still listed, it usually corrects itself on the next refresh. Your ticket always has the final word on the night.